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[2004-05-24] Content Management: Design for Rule, Not Exception
If your website tries to be all things to all people, it will fail. It's very easy on the Web to try to do too much. You need to relentlessly focus on what most of your readers do most of the time. Don't let anything else get in the way.
[2004-05-11] Content Management : A Process, Not a Series of Projects
When something is new, we need to approach it in an exploratory manner. We need to experiment and try things out. And so it has been with the Web. That period is now over. We need to move from seeing our websites as a series of projects, to managing them as a well-planned process.
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